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Are you looking for some specific information? Please use the search options below. Either type key words into the 'How can we help you?' box, then choose a category and your user type, or simply use the Category / User type selections. Then press the search icon and a series of articles will be generated for you.

EU Exit and UK MVS

The United Kingdom formally departed from the European Union on 31st January 2020, entering into a Transition Period lasting until 31st December 2020.

Useful Links

Useful Links

National Competent Authorities

GOV. UK guidance on:

FMD Safety Features
FMD Errors or Alerts
To register for the FMD Safety Features newsletter, or for any queries about the FMD, please contact the Medicines and Healthcare products Regulatory Agency (MHRA).

What is an AMPP code and how can I identify it?

Date of Change

30 June 2020

The Actual Medicinal Product Pack (AMPP) code has been defined as the NHRN for the UK.

First Login to UK MVS - Quick Start Guide - Step 3

Please make sure you have completed STEP 2 - Install Certificate before following STEP 3. We have created videos to explain the processes for you.   By clicking on the Play Button below, you can watch and listen before you begin.

First Login to UK MVS - Quick Start Guide - Step 2

Please make sure you have completed STEP 1 - Download Certificate before following STEP 2. We have created videos to explain the processes for you.   By clicking on the Play Button below, you can watch and listen before you begin.

First Login to UK MVS - Quick Start Guide - Step 1

Ready to log in to the UK MVS?  Please follow the links to instructions below.

List of IT Software Suppliers

For those organisations who do not have an IT software provider, or who seek to find companies providing solutions, SecurMed has published the following list of providers.

Which medicines are in scope of FMD?

For details of the scope of the regulation please check: FMD Delegated Regulation 2016_161

Where stakeholders are unclear on the legislation, for example whether types of medicine are in/out of scope, please contact DHSC/MHRA at fmd. safetyfeatures@mhra. gov. uk.

My company has not yet submitted to the MHRA White List of products exempt from FMD charges. Can products still be added to the White List?

Yes. Article 46 of the Delegated Regulation (DR) notifies the commission of additional medicinal products that are at risk or not at risk of falsification. All submissions must be made by the MHRA. Please contact the MHRA for information on how to submit.

Register as an End User

To register, please read our guidance below and the End User Licence Agreement (EULA) carefully. For more detailed information, please see our End User Registration Process Overview.

Our GP Practice has a main surgery and several branch surgeries. Which do I need to register?

Please check which surgeries are registered with the relevant professional or sectoral body (such as GPhC, CQC, NIS). SecurMed will provide individual credentials for each Location that is individually registered with the relevant body.

Where can I find a copy of the Delegated Regulation?

You can find the Delegated Regulation here.

Software Development queries (Registered Software Suppliers only)

Please login to the Jira Service Desk and select ‘Service Request’ if your query relates to any of the following:

Software developer toolkit
Sandbox environment
Technical queries to support your software solution development activities
Software Supplier baseline testing
Alternatively, please contact the NMVS Helpdesk.

I’ve received my Software (TAN) Code via email but my Username and Password has not arrived by post. How long does this normally take?

Your Username and Password should arrive within five days of the email, addressed to the End User Location Contact at the End User Location provided during registration.

Will Community/Hospital Pharmacies be able to return stock to their Wholesaler or a DTP manufacturer’s distributor?

This depends upon the terms and conditions of both the Wholesaler and the manufacturer. However, in general, we expect the current returns process will remain valid as long as the stock has not been decommissioned and the anti-tamper device is still intact.

End User Registration Guidance

Registration is a simple and easy process.

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