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If you can't find what you're looking for, please use the link below to get in touch.
Registration is a simple and easy process.
Ready to log in to the UK MVS? Please follow the links to instructions below.
Please read our End User Registration Guidance first. To register, please read our guidance below and the End User Licence Agreement (EULA) carefully. For more detailed information, please see our End User Registration Process Overview.
Please make sure you have completed STEP 1 - Download Certificate before following STEP 2. We have created videos to explain the processes for you. By clicking on the Play Button below, you can watch and listen before you begin.
Please make sure you have completed STEP 2 - Install Certificate before following STEP 3. We have created videos to explain the processes for you. By clicking on the Play Button below, you can watch and listen before you begin.
For those organisations who do not have an IT software provider, or who seek to find companies providing solutions, SecurMed has published the following list of providers.
There are two processes MAHs must complete to onboard for FMD:
1. Onboard to the European Medicines Verification Organisation(EMVO)
All MAHs must onboard to the EMVO to be able to upload pack information to the UK MVS.
National Competent Authorities
GOV. UK guidance on:
FMD Safety Features
FMD Errors or Alerts
To register for the FMD Safety Features newsletter, or for any queries about the FMD, please contact the Medicines and Healthcare products Regulatory Agency (MHRA).
We recommend you contact your software supplier in the first instance, as they may have a record of your existing password, or provide the functionality to reset it. You can use the reset password function found in the UK MVS GUI.
Fill out an MAH Registration Form and return to SecurMed.
Complete a SecurMed MAH Agreement and return to SecurMed.
If you have successfully logged onto the UK MVS but are having a problem logging onto your FMD software, please contact your Software Supplier.
The End User Password is valid for 365 days after registration or a reset. In the 30 days prior to the Password expiry date, the UK MVS generates a message to inform the End User Location Contact that the Password must be changed.
Refer to your SOP and/or guidance on FMD Source or RPS. To progress the investigation of an Alert with SecurMed UK please click here.
Your reset email has been sent to the UK MVS contact email address you provided at End User Registration. Please check the Junk folder. If you provided the email address of your Software Supplier, please contact them to retrieve the reset email.
The UK MVS Certificate is only available for download for 60 days. Please store a local copy with your Password.
‘Product Not Found’ alerts amount to more than 30% of the total alerts generated when scanning medicines under FMD. Often, this is due to packs which are not part of FMD or are from batches generated prior to FMD coming into effect.