What do you want to do?

Do you want to register with us, inform us of changes, or tell us about an alert? Please select one of the four options below, or type key words into the 'What do you want to do?' search box, select the relevant category and end user type and press the search icon. If you are looking for information, please go to our How can we help? page.

Change to End User contact details

We hold the following contact details, which can be the same person;

Primary contact  - this is our main contact for the location
NMVS contact - this is an email contact for MVS system messages, reset password links and new TAN certificates
We will need the following information:


How does a company affiliate to GS1?

Contact the GS1 organisation in your respective country or at www. gs1. org/contact

Where can Doctors and GPs get further information about the FMD?

For more information, please visit the NHS Digital GP FMD Toolkit. The BMA, DDA and MHRA websites also have useful resources for Doctors and GPs. If you can’t find what you’re looking for, please contact the BMA.

Change of Ownership

Please email or call us so that we can guide you through this process.   

t: 0203 855 0656

e: help@securmed. org. uk


Do MAHs interact with the UK national hub for downloading pack data?

No. The MAH should upload the pack data to the EMVS, which will determine which packs need to be sent to the UK national hub. The EMVS is the master system of record for MAH pack data.

Can one End User register several times but for different Software Suppliers?

Yes, you can register the same End User Location for different Software Suppliers. However, this will appear as a duplicate, so we will contact you to ensure there are not errors.

Change of Software Supplier

Please advise us of any change to the software supplier / application you use to access FMD, either by email or phone.

Need more info?

If you can't find what you're looking for, please use the link below to get in touch.

Get in touch