On this page are EMVS communications provided by the EMVO, together with the actions which have been, and will be, taken to mitigate Known Issues.

All Known Issues currently being faced by the EU Hub are published on the EVI (European Medicines Verification System Information) website: https://emvo-medicines.eu/evi/

SecurMed UK recommend that all OBPs subscribe to the EVI to receive these updates via email.

If you have any questions or comments, please do not hesitate to contact the EMVO Helpdesk Team at helpdesk@emvo-medicines.eu.

16 Jul

The Alert Management System (AMS) project

EMVO would like to share with you some important news regarding the EMVS and alerts handling; the launch of the Alert Management System (AMS) project.

07 Jul

Intelisecure’s IT Security Audit of the EU Hub

EMVO would like to inform you that Intelisecure, an IT security company, will be performing the Security Audit of the EU Hub later this month.

09 Jun

White Paper Aggregation Projects – Guidelines for OBPs

EMVO is currently undertaking a study to determine the most effective way to support the concept of aggregation/consolidation within the overall EMVS system.

01 May

EU Hub Release Updates

EU Hub Release 1.7.02.

1st May 2020   Referring to the Letter of Announcement from 28th April, EMVO hereby confirms the successful deployment of Release 1. 7.

30 Apr

Errors & Alerts

EMVS Alerts and Notifications

This document describes the alerts and notifications provided by the European Medicines Verification System (EMVS) to stakeholders, including National Medicines Verification Organisations (NMVOs), the European Medicines Verification Organisation (EMVO) and...

24 Apr

Errors & Alerts

Preliminary root cause analysis (incident reference: INC-59107)

Regarding the recent EU Hub outage, we plan to keep you informed regularly as we progress with the root cause analysis process.

23 Apr

Errors & Alerts

Change of outbound IP addresses

23rd April 2020 The outbound IP addresses of the EU Hub can dynamically change when Microsoft renews key major components within their infrastructure.

02 Apr


Consequences of Data Withdrawal & Batch recall

2nd April 2020 EMVO would like to stress out once again the consequences following Product Withdrawal and Batch recall.

30 Mar

EU Hub Release Updates

EU Hub Release 1.7 ITE and IQE confirmation

30th March 2020 EMVO can officially announce that EU Hub Release 1. 7 has been successfully deployed to the Integrated Test Environment (ITE) and Integrated Quality Environment (IQE).

11 Mar


EU Commission QA Version 17

The European Commission has published a new version of the Questions & Answers document on “Safety Features for Medicinal Products for Human Use (V. 17)”.

06 Mar


Master Data Maintenance – Versioning and Retrospective Upload

6th March 2020 We would like to inform you that EMVO has created a document to provide further information on how versioning and the retrospective data upload work.

03 Dec


EMVO Newsletter - November 2019

The latest newsletter from EMVO is available here to download.

21 Nov

Errors & Alerts

Alert Messages: “manualentryflag” True/False

21st November 2019 In an alert message, the category “manualentryflag” will read as either TRUE or FALSE.

17 Oct

Errors & Alerts

Batch Recall Guidance

17 October 2019 EMVO has been informed about a large number of alerts currently being caused due to incorrect actions in the event of a batch recall.

27 Sep

Errors & Alerts

Verifying One Pack Per Batch

26th September 2019 In order to reduce the number of alerts, EMVO recommends that wholesalers verify one pack per batch (released after 9th February) upon receipt.

06 Sep

Security Issues

OBP/MAH Security

6th September 2019 EMVO has become aware of several recent and malicious attempts to gain financial and other sensitive information from OBPs under the alleged auspices of the EMVS.