I am having a problem logging onto my FMD software. What should I do?

If you have successfully logged onto the UKNI MVS but are having a problem logging onto your FMD software, please contact your Software Supplier.

If you are having trouble downloading and installing your UKNI MVS Certificate, or logging into the UKNI MVS for the first time, please visit the  SecurMed Quick Start Guides for full instructions.

You will need your initial credentials issued by SecurMed:

  • Your Username and Password – sent via post
  • Your Software (TAN) Code to download your UKNI MVS Certificate – sent via email

Your Software Supplier may have done this on your behalf. Do check with them if you are unsure.