How can we help?

Are you looking for some specific information? Please use the search options below. Either type key words into the 'How can we help you?' box, then choose a category and your user type, or simply use the Category / User type selections. Then press the search icon and a series of articles will be generated for you.

What is the MHRA FMD guidance?

Visit the MHRA FMD guidance. To sign up to the MHRA’s FMD Safety Features Newsletter, please contact the MHRA.

If stock is transferred from one nominated site to another, does the receiving site have to conduct full checks of the stock?

If stock is transferred within the same designated Wholesaler or to another designated Wholesaler, then there is no need for packs to be verified under FMD. Normal GDP rules apply.

Who can see/use FMD information in a Pharmacy?

All Pharmacy staff involved in the dispensing process must be trained to follow FMD protocols on verification and/or decommissioning of products.

Are out-of-hours GP services within the scope of FMD?

Yes. The Department of Health and Social Care agreed in July 2016 that all GP Surgeries, Practices and Health Centres, including out-of-hours GP services, are considered healthcare institutions, and are therefore within the scope of FMD.

Can a single location have multiple sets of credentials for different software solutions?

Yes. Duplicate credentials can be requested for the same location. SecurMed UK will validate the request.

Will the endpoints be different for new versions of the interfaces?

Yes. New interfaces will have different endpoints, URLs may be subject to change but will remain on the same domain.

Document FD-002 talks about the T&C's web service. Can the portal be used to accept the revised version or only via the web service?

SecurMed UK has not implemented the T&Cs module.

Why is it essential to present a unique certificate as well as a unique username and password?

The use of multi-factor authentication is mandated by the Delegated Regulation.

Which professional or sectoral registers are used to verify End User Locations?

SecurMed will provide individual credentials for each Location that is individually registered with the relevant body. This includes, (but is not limited to):

Pharmaceutical Society of Northern Ireland (PSNI)
MHRA (EudraGDMP)
NI Direct
For more information, please visit our End User Registration Guidance page.

I operate within the Secondary Care sector; where can I find information about FMD specifically related to my sector?

NHS Digital have published a Toolkit for Secondary care functions. The NHS publish information, including frequently asked questions about FMD on their Specialist Pharmacy website: www. sps. nhs. uk

How do I log on to the UKNI MVS for the first time?

Please make sure you have downloaded and installed your certificate before attempting to log onto the UKNI MVS for the first time. For instructions on how to login to the UKNI MVS please see our Quick Start Guides.

End User Registration Guidance

Registering with SecurMed for Access to the UKNI MVS

New Registration

Registration is required of all organisations and companies that handle or dispense prescription medicine, located in Northern Ireland, including (but not limited to):

Community Pharmacies
Hospital Pharmacies
GP Practices and Health Centres
Dispensing Doctors
Inpatient/Outpatient Clinics
Wholesalers
Multiple Functions

If your End User…

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