First Login to UK MVS - Quick Start Guide - Step 1

Ready to log in to the UK MVS?  Please follow the links to instructions below.

You will need your initial credentials issued by SecurMed:

  • Username and Password (you will be prompted to change your initial password the first time you log on to the UK MVS)
  • Software (TAN) Code – A short code which works in unison with the Username and Password to access the UK MVS

We have created videos to explain the processes for you.  By clicking on the Play button below, you can watch and listen before you begin.

STEP 1 - Download Certificate

  1. Click Certificate Portal url
  2. Log in using Username and Password
  3. Click on Certificate Download in the top menu
  4. Enter the TAN code where requested
  5. Click on Download Certificate
  6. Write down Passphrase provided in the Pop-up window
  7. Record your Passphrase in a safe place (if you need to download the certificate onto other hardware)

Need help?

If you are experiencing difficulties or require further support with your registration, please contact the SecurMed Service Desk

These instructions are for PC users only. If you are  a MAC user, please read our Initial Production MVS Setup Guidelines for directions on how to continue.

Once STEP 1 is complete, go to STEP 2.

Related articles


Useful Links

Useful Links

National Competent Authorities

GOV. UK guidance on:

FMD Safety Features
FMD Errors or Alerts
To register for the FMD Safety Features newsletter, or for any queries about the FMD, please contact the Medicines and Healthcare products Regulatory Agency (MHRA).

I have forgotten my Password. How do I reset it?

Your UK MVS Certificate must be installed locally to be able to reset your Password. You can only reset your Password using the UK MVS GUI.

I want to update you with changes to my UK MVS account details

To inform SecurMed UK of a change in account details (e. g. location, end-user contact, Software Supplier etc) :
please use our Contact Us form (link below).

End User Registration Guidance

Registration is a simple and easy process.

Register as an End User

Please read our End User Registration Guidance first. To register, please read our guidance below and the End User Licence Agreement (EULA) carefully. For more detailed information, please see our End User Registration Process Overview.

I am having a problem logging onto my FMD software. What should I do?

If you have successfully logged onto the UK MVS but are having a problem logging onto your FMD software, please contact your Software Supplier.