End User Registration Guidance

Registration is a simple and easy process. It is required of all organisations and companies that handle or dispense prescriptive medicine, including (but not limited to):

  • Community Pharmacies
  • Hospital Pharmacies
  • GP Practices and Health Centres
  • In-/Out- Patient Clinics
  • Wholesalers

If you’re not sure whether you need to register, please consult your competent authority.

To register, please read our guidance below and the End User Licence Agreement (EULA) carefully. For more detailed information, please see our End User Registration Process Overview

Please contact the SecurMed Service Desk if you have any questions about the process. 

Please note: Our system is funded by pharmaceutical manufacturers and parallel distributors (MAHs) and does not require payment.  

Key terminology

Term Meaning
Requestor The person registering your organisation/company.
End User Location The legal name of your organisation/company and the address from which medicines are dispensed.
End User Location Contact A designated member of staff at the End User Location (log in details will be sent via post to this person).
UK MVS Contact A designated member of staff who will receive all communication from UK MVS, such as reset password emails.
End User Location Function The principle Function of the organisation/company (e.g. Pharmacy, Wholesaler. Health Centres should select GP Practice from the available options).
Software Supplier The name of the Software Supplier you will use to access the UK MVS.
Username and Password The login credentials required to access the UK MVS.
Software (TAN) Code A small piece of code which works with the Username and Password to download your UK MVS Certificate. [or other term to differentiate certificate from code]
Single Registration

Registration of a single Location (organisation/company) for a single Function.

Note: An organisation/company which has more than one Function will require a Single Registration for each Function at the same Location, e.g. Wholesale and Pharmacy.

Bulk Registrations Registration of multiple Locations of an organisation/company within the same parent company or group.


Related articles

Useful Links

Useful Links

National Competent Authorities

GOV. UK guidance on:

FMD Safety Features
FMD Errors or Alerts
To register for the FMD Safety Features newsletter, or for any queries about the FMD, please contact the Medicines and Healthcare products Regulatory Agency (MHRA).

I have forgotten my Password. How do I reset it?

Your UK MVS Certificate must be installed locally to be able to reset your Password. You can only reset your Password using the UK MVS GUI.

Register as an End User

Please read our End User Registration Guidance first. To register, please read our guidance below and the End User Licence Agreement (EULA) carefully. For more detailed information, please see our End User Registration Process Overview.

I am having a problem logging onto my FMD software. What should I do?

If you have successfully logged onto the UK MVS but are having a problem logging onto your FMD software, please contact your Software Supplier.

I have tried to reset my Password but have not received the reset email. What should I do?

Your reset email has been sent to the UK MVS contact email address you provided at End User Registration. This email is sent directly from the UK MVS and not SecurMed UK.   Please also check the Junk folder.

How long is my UK MVS Certificate available to download?

The UK MVS Certificate is only available for download for 60 days. Please store a local copy with your Password.