The NMVS Alerts system supports the necessary escalation and alert investigation procedures for FMD. It is an intuitive and time-saving tool designed as a collaboration platform for all involved FMD stakeholders.
It enables Pharmacists and Wholesalers to collaborate (anonymously, if preferred) with Manufacturers to identify the cause of an alert and the actions required to resolve it, providing greater confidence for the user when dispensing Prescription Only Medicines (POMs).
To register, please send an email to [email protected].
Once registered, Community / Hospital Pharmacists, Doctors or Wholesalers should access the NMVS Alerts AMS using the following link: NMVS Alerts
SecurMed has created a guide for End Users which can be accessed here.
Additionally, there is an End User Manual available within the NMVS Alerts system itself. Find it by selecting the Help icon (?) on the right-hand side of the top Menu bar: NMVS Alerts
Manufacturers (OBPs/MAHs)
To register, please send an email to [email protected].
Once registered, Manufacturers (On-Boarding Partners / Market Authorisation Holders) should access the Portal using the following link: NMVS Alerts
SecurMed has created a guide for Manufacturers which can be accessed here.
Additionally, there is an MAH User Manual available within the NMVS Alerts system itself. Find it by selecting the Help icon (?) on the right-hand side of the top Menu bar: NMVS Alerts
If you need additional assistance, and for queries about alerts, exception messages or other error messages, please email SecurMed at [email protected]