Is it possible for Software Suppliers to register their clients without an agreement for the FMD service?

It is not recommended. It is necessary for the person registering to accept the terms and conditions of the EULA, which could not be justified without an agreement in place.

             

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Will Community/Hospital Pharmacies be able to return stock to their Wholesaler or a DTP manufacturer’s distributor?

This depends upon the terms and conditions of both the Wholesaler and the manufacturer. However, in general, we expect the current returns process will remain valid as long as the stock has not been decommissioned and the anti-tamper device is still intact.

Who is going to pay for software and hardware changes in healthcare institutions, pharmacy and wholesaler systems - and how much will it cost?

Each healthcare institution, pharmacy and wholesaler will need to purchase the equipment required to enable it to scan the unique identifier and undertake verification and decommissioning.

I am having a problem logging onto my FMD software. What should I do?

If you have successfully logged onto the UKNI MVS but are having a problem logging onto your FMD software, please contact your Software Supplier.

Software Development queries (Registered Software Suppliers only)

Please login to the Jira Service Desk and select ‘Service Request’ if your query relates to any of the following:

Software developer toolkit
Sandbox environment
Technical queries to support your software solution development activities
Software Supplier baseline testing
Alternatively, please contact the NMVS Helpdesk.

Our GP Practice has a main surgery and several branch surgeries. Which do I need to register?

Please check which surgeries are registered with the relevant professional or sectoral body (such as NI Direct). SecurMed will provide individual credentials for each Location that is individually registered with the relevant body.

Is each GP a separate legal entity?

Each GP Practice (with one or more GP partners) is a separate legal entity. SecurMed registers Locations, not people. The location is processed as per the registered body information provided.