One hospital has several ‘goods in’ addresses. Is this a Single or Bulk Registration?

Each Location must be identifiable within the UKNI MVS. Bulk Registrations can contain one or more Locations from one or more legal entities. The credentials will be sent via the standard process of an email to the End User Contact and a letter to the End User Location (for each entry) – unless the Bulk Registration qualifies as non-standard.

If in doubt, check which ‘goods in’ addresses(s) are registered with the relevant professional or sectoral body (such as GPhC, CQC, NIS). SecurMed will provide individual credentials for each Location that is individually registered with the relevant body.

If you are still unsure if your Location qualifies as one or more than one Location, please contact the appropriate National Competent Authority (NCA) via the Medicines and Healthcare products Regulatory Agency.

For more information, please visit our End User Registration Guide.

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Bulk Registrations: Will each Location have unique credentials?

Bulk Registrations are suitable for multiple organisations/companies within the same legal entity at the same time. Each organisation/company will be an individual End User Location and will therefore have its own Username and UKNI MVS Certificate.

Register as an End User

To register, please read our guidance below and the End User Licence Agreement (EULA) carefully. For more detailed information, please see our End User Registration Process Overview.

Will Community/Hospital Pharmacies be able to return stock to their Wholesaler or a DTP manufacturer’s distributor?

This depends upon the terms and conditions of both the Wholesaler and the manufacturer. However, in general, we expect the current returns process will remain valid as long as the stock has not been decommissioned and the anti-tamper device is still intact.

Who is going to pay for software and hardware changes in healthcare institutions, pharmacy and wholesaler systems - and how much will it cost?

Each healthcare institution, pharmacy and wholesaler will need to purchase the equipment required to enable it to scan the unique identifier and undertake verification and decommissioning.

I am having a problem logging onto my FMD software. What should I do?

If you have successfully logged onto the UKNI MVS but are having a problem logging onto your FMD software, please contact your Software Supplier.

I’ve received my Software (TAN) Code via email but my Username and Password has not arrived by post. How long does this normally take?

Your Username and Password should arrive within five days of the email, addressed to the End User Location Contact at the End User Location provided during registration.