I have forgotten my Password. How do I reset it?

We recommend you contact your software supplier in the first instance, as they may have a record of your existing password, or provide the functionality to reset it.

You can use the reset password function found in the UKNI MVS GUI.  To use this function the following need to apply:

  • Your UKNI MVS Certificate must be installed locally on the computer used to access the UKNI MVS GUI
  • You have access to the email address the reset password link will be sent to (sent to the UKNI MVS contact).

On the UKNI MVS GUI, type in your Username then click Reset Password beneath the log in box, which will send an email with a reset password link, to the UKNI MVS contact.

Screen shot of UKNI MVS GUI - Reset Password

Follow the link in the email and where prompted, enter a new Password (minimum of 10 characters; to include at least one special character, one number and one capital letter).

If you have not received your password reset email link, please click here.

Alternatively, you can contact us at help@securmed.org.uk and we can reset your password and send you a temporary password to use.

Please ensure you notify your software supplier of the change in password to enable all hardware and software to be updated.

Do not attempt to scan medicines until these updates are complete, or the account will become locked.  If your account becomes locked, please contact us at help@securmed.org.uk to unlock your account. 

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I have tried to reset my Password but have not received the reset email. What should I do?

Your reset email has been sent to the UKNI MVS system contact email address you provided at End User Registration. Please contact them to retrieve the password reset email.

Reset my Password

The End User Password is valid for 365 days after registration or a reset. In the 30 days prior to the Password expiry date, the UKNI MVS generates a message to inform the End User Location Contact that the Password must be changed.

Quick Start Guide - Step 1 - Certificate Download

Ready to log in to the UKNI MVS?  Please follow the links to instructions below.

Quick Start Guide - Step 2 - Certificate Install

Please make sure you have completed STEP 1 - Download Certificate before following STEP 2. We have created videos to explain the processes for you.   By clicking on the Play Button below, you can watch and listen before you begin.

Quick Start Guide - Step 3 - First Login to UKNI MVS

Please make sure you have completed STEP 2 - Install Certificate before following STEP 3. We have created videos to explain the processes for you.   By clicking on the Play Button below, you can watch and listen before you begin.

Change of Ownership

SecurMed is required to verify the legitimacy of any location wishing to register with us, including any change of ownership of a location. Ideally, the current owner should notify us of their intention to sell, and provide details of the new owner.