Reset my Password

The End User Password is valid for 365 days after registration or a reset. In the 30 days prior to the Password expiry date, the UKNI MVS generates a message to inform the End User Location Contact that the Password must be changed.

If you do not change your Password within this time period, your Password will expire.

Some End Users are experiencing problems with logging in to the UKNI MVS due to expired passwords. Please read the following Customer Information for further guidance.

Please contact the SecurMed Service Desk if you require assistance.

Related articles


I have forgotten my Password. How do I reset it?

We recommend you contact your software supplier in the first instance, as they may have a record of your existing password, or provide the functionality to reset it. You can use the reset password function found in the UKNI MVS GUI.

I have tried to reset my Password but have not received the reset email. What should I do?

Your reset email has been sent to the UKNI MVS system contact email address you provided at End User Registration. Please contact them to retrieve the password reset email.

Quick Start Guide - Step 1 - Certificate Download

Ready to log in to the UKNI MVS?  Please follow the links to instructions below.

Quick Start Guide - Step 2 - Certificate Install

Please make sure you have completed STEP 1 - Download Certificate before following STEP 2. We have created videos to explain the processes for you.   By clicking on the Play Button below, you can watch and listen before you begin.

Quick Start Guide - Step 3 - First Login to UKNI MVS

Please make sure you have completed STEP 2 - Install Certificate before following STEP 3. We have created videos to explain the processes for you.   By clicking on the Play Button below, you can watch and listen before you begin.

Change of Ownership

SecurMed is required to verify the legitimacy of any location wishing to register with us, including any change of ownership of a location. Ideally, the current owner should notify us of their intention to sell, and provide details of the new owner.