Change of Software Supplier

Please advise us of any change to the software supplier / application you use to access FMD, either by email or phone. 

We will need the following:

  • MVS user name (if you know it)
  • Your contact information (name, email and/or phone number)
  • Company Name (Legal entity)
  • End User Location Name, for example the Trading As name
  • Address, including postcode
  • New software supplier/application

If we need further information, we will contact you.

If you have any further queries, please call or email us.

t: 0203 855 0656

e: help@securmed.org.uk

 

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Useful Links

Useful Links

National Competent Authorities

GOV. UK guidance on:

FMD Safety Features
FMD Errors or Alerts
To register for the FMD Safety Features newsletter, or for any queries about the FMD, please contact the Medicines and Healthcare products Regulatory Agency (MHRA).

I have forgotten my Password. How do I reset it?

We recommend you contact your software supplier in the first instance, as they may have a record of your existing password, or provide the functionality to reset it. You can use the reset password function found in the UK MVS GUI.

End User Registration Guidance

Registration is a simple and easy process.

Register as an End User

Please read our End User Registration Guidance first. To register, please read our guidance below and the End User Licence Agreement (EULA) carefully. For more detailed information, please see our End User Registration Process Overview.

I am having a problem logging onto my FMD software. What should I do?

If you have successfully logged onto the UK MVS but are having a problem logging onto your FMD software, please contact your Software Supplier.

I have tried to reset my Password but have not received the reset email. What should I do?

Your reset email has been sent to the UK MVS contact email address you provided at End User Registration. Please check the Junk folder. If you provided the email address of your Software Supplier, please contact them to retrieve the reset email.

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