If you have successfully logged onto the UK MVS but are having a problem logging onto your FMD software, please contact your Software Supplier.
If you are having trouble downloading and installing your UK MVS Certificate, or logging into the UK MVS for the first time, please visit the SecurMed Quick Start Guides for full instructions.
You will need your initial credentials issued by SecurMed:
Your Software Supplier may have done this on your behalf. Do check with them if you are unsure.
National Competent Authorities
GOV. UK guidance on:
FMD Safety Features
FMD Errors or Alerts
To register for the FMD Safety Features newsletter, or for any queries about the FMD, please contact the Medicines and Healthcare products Regulatory Agency (MHRA).
Your UK MVS Certificate must be installed locally to be able to reset your Password. You can only reset your Password using the UK MVS GUI.
To inform SecurMed UK of a change in account details (e. g. location, end-user contact, Software Supplier etc) :
please use our Contact Us form (link below).
Registration is a simple and easy process.
Please read our End User Registration Guidance first. To register, please read our guidance below and the End User Licence Agreement (EULA) carefully. For more detailed information, please see our End User Registration Process Overview.
Your reset email has been sent to the UK MVS contact email address you provided at End User Registration. Please check the Junk folder. If you provided the email address of your Software Supplier, please contact them to retrieve the reset email.