Unlock my Account

If your UKNI MVS account has become locked, please email us at help@securmed.org.uk to request it to be unlocked.  

Please send your request from an email address you previously provided, either at the point of registration, or in a subsequent notification of amendment and include the following:

  • Your name
  • Your contact number (we will need to call you for verification purposes)
  • The address (including postcode) of the location
  • Your username (if known)

We will unlock your account and either call or email confirmation. 

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I have forgotten my Password. How do I reset it?

We recommend you contact your software supplier in the first instance, as they may have a record of your existing password, or provide the functionality to reset it. You can use the reset password function found in the UKNI MVS GUI.

I have tried to reset my Password but have not received the reset email. What should I do?

Your reset email has been sent to the UKNI MVS system contact email address you provided at End User Registration. Please contact them to retrieve the password reset email.

Reset my Password

The End User Password is valid for 365 days after registration or a reset. In the 30 days prior to the Password expiry date, the UKNI MVS generates a message to inform the End User Location Contact that the Password must be changed.

Quick Start Guide - Step 1 - Certificate Download

Ready to log in to the UKNI MVS?  Please follow the links to instructions below.

Quick Start Guide - Step 2 - Certificate Install

Please make sure you have completed STEP 1 - Download Certificate before following STEP 2. We have created videos to explain the processes for you.   By clicking on the Play Button below, you can watch and listen before you begin.

Quick Start Guide - Step 3 - First Login to UKNI MVS

Please make sure you have completed STEP 2 - Install Certificate before following STEP 3. We have created videos to explain the processes for you.   By clicking on the Play Button below, you can watch and listen before you begin.